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Frequently Asked Questions
Backpacks and materials
Our backpacks are made of high-quality vegan leather and recycled RPET fabric, which is water-resistant and durable. We do not use any animal-based materials.
Yes, each backpack features a padded compartment suitable for laptops up to 15.6 inches.
Yes, their minimalist and functional design makes them perfect for both urban life and travel. They include a hidden anti-theft pocket and waterproof zippers. The backpack has the ideal dimensions for a small carry-on – 45×33×20 cm – and meets the size requirements of most airlines.
1. Spot Clean Only
Use a soft cloth or sponge with lukewarm water and mild soap. Gently wipe the dirty areas—especially vegan leather and RPET fabric. Avoid soaking the backpack.
2. Do Not Machine Wash
To preserve the structure and waterproof coating, never wash the backpack in a washing machine or tumble dry.
3. Let It Air Dry
After cleaning, leave the backpack to air dry in a shaded, well-ventilated area. Avoid direct sunlight or heat sources.
4. For Deeper Freshening
Turn the backpack inside out and gently shake out dust and crumbs. You can use a handheld vacuum for the interior.
5. Protect the Zippers and Hardware
If needed, clean zippers with a dry brush. Avoid using harsh chemicals on metal or coated components.
Order
It depends on where you are. Orders processed here will take 1-3 business days to arrive. Delivery details will be provided in your confirmation email.
SUSTAINABILITY
We use recycled and vegan materials, work with responsible manufacturers, and aim to minimize our environmental footprint. Our packaging is also plastic-free.
GIFTS & VOUCHERS
Yes, you can purchase a digital gift card from the "Gift Cards" section.
Yes! Just leave a note at checkout indicating it’s a gift. Each backpack comes in a beautiful reusable bag, perfect for gifting.
Have another question?
Don’t hesitate to reach out through our contact form or email us directly at contact@mariner-moss.com — we’ll be happy to assist you.